Shipping Policy

We are committed to providing fast, reliable, and transparent shipping services to ensure your orders arrive safely and on time. This policy outlines our shipping process, timelines, and key details to keep you informed every step of the way.

All orders are processed within 1-2 business days after purchase. Processing time excludes weekends and public holidays, during which orders will be handled on the next business day. Once your order is processed and shipped, you will receive a shipping confirmation with tracking information to monitor your package’s journey.

We offer standard and expedited shipping options to accommodate your needs. Standard shipping typically takes 3-7 business days, while expedited shipping delivers within 1-3 business days, depending on your location. Please note that shipping times are estimates and may vary slightly due to carrier delays, weather conditions, or peak seasons.

All packages are carefully packaged to protect your items—whether it’s a delicate thin quilt, a functional dehumidifier, or a plush pillow—ensuring they arrive in perfect condition. We work with trusted carriers to deliver your orders, prioritizing both speed and care.

If you have not received your order within the estimated shipping timeframe, please use the tracking information provided to check its status. In the event of a delayed or lost package, we will assist you in resolving the issue promptly. We do not ship to PO boxes or remote locations that are not serviceable by our carrier partners.

We strive to make your shipping experience as smooth as possible. Our team monitors all orders closely, and we are here to answer any questions you may have about your shipment. Thank you for choosing us—we appreciate the opportunity to bring comfort to your home.